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Elizabeth House Assisted Living

60-resident licensed assisted living in Glen Allen, Henrico County, from Virginia's public records.

Quick answer

For Glen Allen the closest hospital in the state directory is Bon Secours St. Mary's Hospital, and the free aging agency and ombudsman for Henrico County is Senior Connections, The Capital Area Agency on Aging at 804-343-3000.

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Is Elizabeth House Assisted Living in Glen Allen licensed by Virginia?

It is: the state roster shows Elizabeth House Assisted Living (Glen Allen, VA 23060) with a 1-year license that expires Jun 30, 2027, a licensed capacity of 60, and VDSS facility number 1104602.

A regular license runs 12 months or more and is issued to facilities found in substantial compliance; the length printed on it (1-year license) is set by the department, and the facility still gets at least one unannounced inspection every year.

What care is Elizabeth House Assisted Living licensed to provide?

Elizabeth House Assisted Living's license covers both residential living care and assisted living care, with no special care unit, so it does not operate a secured dementia unit; the VDSS record also notes non-ambulatory residents accepted.

Before signing, ask the administrator which changes in care needs the license cannot accommodate. See how the two levels differ.

What have VDSS inspectors found at Elizabeth House Assisted Living?

VDSS has posted 16 inspections of Elizabeth House Assisted Living from 2022 to 2026: 7 found at least one violation and 4 were complaint-related, and the latest, on Aug 28, 2026, cited 0 standards.

DateTypeComplaintViolationSections cited (22VAC40-73-)
Aug 28, 2026MonitoringNoNo0
Jun 18, 2026ComplaintYesYes70
Jun 9, 2026ComplaintYesNo0
May 7, 2026RenewalNoYes440, 490, 120, 250, 450
Mar 5, 2026ComplaintYesNo0
Jan 9, 2026MonitoringNoNo0
Nov 17, 2025MonitoringNoNo0
Jul 2, 2025MonitoringNoNo0
May 3, 2024—NoNo—
Mar 13, 2024—NoNo—
Jun 14, 2023ComplaintYesYes—
Feb 10, 2023—NoYes—

What inspectors wrote since mid-2024

Jun 18, 2026 (complaint, complaint-related):

  • 70 incident reports: Facility did not report to the regional licensing office within 24 hours an incident that negatively affected a resident.

May 7, 2026 (renewal):

  • 440 uniform assessment instrument (uai): Residents’ records reviewed did not have documentation of the uniform assessment instrument being completed in accordance with Assessment in Assisted Living Facilities.
  • 490 health care oversight: There was no preliminary or comprehensive plan of care documented for resident’s records reviewed.
  • 120 staff orientation and initial training: All staff records did not have documentation of orientation and training to the facility’s policies and procedures.
  • 250 staff records and health requirements: All required information for staff records was not available for review.

Plus 1 more standard cited at this visit.

Quoted text is the first sentence of each finding on the VDSS record; plans of correction are not posted online.

How does Elizabeth House Assisted Living compare with similar-sized facilities in Henrico County?

Elizabeth House Assisted Living ranks 24th by capacity among 47 licensed facilities in Henrico County (county median 60, regional median 18.5), so it is larger than the typical Richmond-area facility; since October 2024 it has had 8 inspections, 2 with violations.

FacilityCityCapacitySpecial care unitInspections with violations since Oct 2024
Shalom Gardens Senior LivingRichmond71No1 of 3
Lakeside ALF Operations, LLCHenrico70No2 of 2
Hermitage Three ChoptRichmond48Yes2 of 6
August Healthcare at RichmondHenrico29No2 of 6

Who can help with a concern about Elizabeth House Assisted Living?

For Glen Allen the closest hospital in the state directory is Bon Secours St. Mary's Hospital, and the free aging agency and ombudsman for Henrico County is Senior Connections, The Capital Area Agency on Aging at 804-343-3000.

Licensing complaints go to VDSS at 1-800-543-7545; suspected abuse to APS at (888) 832-3858. More local contacts are on our Henrico County page.

Elizabeth House Assisted Living: what the state record shows and does not show
Shown in the VDSS recordNot in the record
License1-year license, expires Jun 30, 2027Accreditation, awards
Size60 licensed residentsCurrent occupancy
Oversight16 inspections, 7 with violationsA star rating (Virginia has none)
PriceNot publishedAsk for a written rate sheet

Source: Virginia Department of Social Services, Division of Licensing Programs, data as of Oct 28, 2026.

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