Is Westminster-Canterbury Corporation in Richmond licensed by Virginia?
Yes. VDSS lists Westminster-Canterbury Corporation as an active licensed assisted living facility (facility no. 1902) on a 2-year license expiring Sep 30, 2028, licensed for 214 residents at 1600 Westbrook Avenue, Richmond 23227.
A regular license runs 12 months or more and is issued to facilities found in substantial compliance; the length printed on it (2-year license) is set by the department, and the facility still gets at least one unannounced inspection every year.
What care is Westminster-Canterbury Corporation licensed to provide?
Westminster-Canterbury Corporation's license covers both residential living care and assisted living care, with a special care unit for residents with serious cognitive impairment; the VDSS record also notes non-ambulatory residents accepted.
Ask which assessed needs would require a move, and get the answer in the resident agreement. See how the two levels differ and special care unit staffing rules.
What have VDSS inspectors found at Westminster-Canterbury Corporation?
VDSS has posted 5 inspections of Westminster-Canterbury Corporation from 2023 to 2026: 1 found at least one violation and 0 were complaint-related, and the latest, on Sep 9, 2026, cited 1 standard.
| Date | Type | Complaint | Violation | Sections cited (22VAC40-73-) |
|---|---|---|---|---|
| Sep 9, 2026 | Monitoring | No | Yes | 470 |
| Oct 28, 2025 | Monitoring | No | No | 0 |
| Jun 9, 2025 | Monitoring | No | No | 0 |
| Aug 22, 2023 | — | No | No | — |
| Mar 6, 2023 | — | No | No | — |
What inspectors wrote since mid-2024
Sep 9, 2026 (monitoring):
- 470 health care services: Based on a self-reported incident the facility failed to secure medical attention from a licensed health care professional immediately once the resident suffered a serious injury or there was reason to suspect that a serious injury had occurred.
Quoted text is the first sentence of each finding on the VDSS record; plans of correction are not posted online.
How does Westminster-Canterbury Corporation compare with similar-sized facilities in Henrico County?
Westminster-Canterbury Corporation ranks 3rd by capacity among 47 licensed facilities in Henrico County (county median 60, regional median 18.5), so it is larger than the typical Richmond-area facility; since October 2024 it has had 3 inspections, 1 with violations.
| Facility | City | Capacity | Special care unit | Inspections with violations since Oct 2024 |
|---|---|---|---|---|
| HERMITAGE RICHMOND operated by Pinnacle Living | Richmond | 257 | Yes | 0 of 1 |
| Sunrise Villa Tuckahoe | Richmond | 250 | Yes | 0 of 10 |
| The Barclay at Tuckahoe | Henrico | 175 | Yes | 5 of 13 |
| The Westmont at Short Pump | Glen Allen | 170 | Yes | 3 of 10 |
Who can help with a concern about Westminster-Canterbury Corporation?
For Richmond the closest hospital in the state directory is Bon Secours St. Mary's Hospital, and the free aging agency and ombudsman for Henrico County is Senior Connections, The Capital Area Agency on Aging at 804-343-3000.
Licensing complaints go to VDSS at 1-800-543-7545; suspected abuse to APS at (888) 832-3858. More local contacts are on our Henrico County page.
| Shown in the VDSS record | Not in the record | |
|---|---|---|
| License | 2-year license, expires Sep 30, 2028 | Accreditation, awards |
| Size | 214 licensed residents | Current occupancy |
| Oversight | 5 inspections, 1 with violations | A star rating (Virginia has none) |
| Price | Not published | Ask for a written rate sheet |
Source: Virginia Department of Social Services, Division of Licensing Programs, data as of Oct 28, 2026.
