The Crossings at Ironbridge

Is The Crossings at Ironbridge in Chester licensed by Virginia?

Yes -- The Crossings at Ironbridge at 6701 Ironbridge Parkway in Chester holds an active 1-year license from the Virginia Department of Social Services, facility no. 1104169, valid until Jun 30, 2027 for up to 83 residents.

A regular license runs 12 months or more and is issued to facilities found in substantial compliance; the length printed on it (1-year license) is set by the department, and the facility still gets at least one unannounced inspection every year.

What care is The Crossings at Ironbridge licensed to provide?

The Crossings at Ironbridge's license covers both residential living care and assisted living care, with a special care unit for residents with serious cognitive impairment; the VDSS record also notes non-ambulatory residents accepted.

Compare that scope with your parent's most recent Uniform Assessment Instrument before you tour. See how the two levels differ and special care unit staffing rules.

What have VDSS inspectors found at The Crossings at Ironbridge?

VDSS has posted 25 inspections of The Crossings at Ironbridge from 2022 to 2026: 15 found at least one violation and 11 were complaint-related, and the latest, on May 12, 2026, cited 1 standard.

What inspectors wrote since mid-2024

May 12, 2026 (monitoring):

• 680 administration of medications and related provisions: Based on a self-report received from the facility on 4-29-26 the facility did not ensure that medications shall be administered in accordance with the physician's or other prescriber’s instructions.

Dec 22, 2025 (complaint, complaint-related):

• 930 provisions for signaling and call systems: Based on a complaint received as well as in interview with staff the facility failed to ensure that for each resident with an inability to use the signaling device, in addition to any other services, the following shall be met: -Once the resident has gone to bed each evening until the resident has arisen each morning, at a minimum, direct care staff shall make rounds no less often than every two h

Dec 22, 2025 (monitoring):

• 1150 doors and windows: Based on a self-report received from the facility on 10-22-25, the facility failed to ensure that doors that lead to unprotected areas shall be monitored or secured through devices that conform to applicable building and fire codes, including door alarms, cameras, constant staff oversight, security bracelets that are part of an alarm system, pressure pads at doorways, delayed egress mechanisms, lo

Jul 10, 2025 (complaint, complaint-related):

• 70 incident reports: Based on a review of resident records the facility failed to ensure that the facility shall report to the regional licensing office within 24 hours any major incident that has negatively affected or that threatens the life, health, safety, or welfare of any resident.

Jul 3, 2025 (monitoring):

• 460 personal care services and general supervision and care: Based on a review of the resident’s record as well as an interview with staff, the facility failed to ensure that any notable change in a resident's condition or functioning, including illness, injury, or altered behavior, and any corresponding action taken shall be documented in the resident's record.
• 110 staff general qualifications: Based on a self-report submitted to the licensing office as well as staff interviews, the facility failed to ensure that all staff shall be considerate and respectful of the rights, dignity, and sensitivities of persons who are aged or infirm or who have disabilities.

Quoted text is the first sentence of each finding on the VDSS record; plans of correction are not posted online.

How does The Crossings at Ironbridge compare with similar-sized facilities in Chesterfield County?

The Crossings at Ironbridge ranks 12th by capacity among 26 licensed facilities in Chesterfield County (county median 78, regional median 18.5), so it is larger than the typical Richmond-area facility; since October 2024 it has had 15 inspections, 9 with violations.

Who can help with a concern about The Crossings at Ironbridge?

For Chester the closest hospital in the state directory is Bon Secours St. Francis Medical Center, and the free aging agency and ombudsman for Chesterfield County is Senior Connections, The Capital Area Agency on Aging at 804-343-3000.

Licensing complaints go to VDSS at 1-800-543-7545; suspected abuse to APS at (888) 832-3858. More local contacts are on our Chesterfield County page.