Is Sunrise at Bon Air in Richmond licensed by Virginia?
Yes. VDSS lists Sunrise at Bon Air as an active licensed assisted living facility (facility no. 1104288) on a 2-year license expiring Jul 1, 2028, licensed for 94 residents at 2105 Cranbeck Road, Richmond 23235.
A regular license runs 12 months or more and is issued to facilities found in substantial compliance; the length printed on it (2-year license) is set by the department, and the facility still gets at least one unannounced inspection every year.
What care is Sunrise at Bon Air licensed to provide?
Sunrise at Bon Air's license covers both residential living care and assisted living care, with a special care unit for residents with serious cognitive impairment; the VDSS record also notes non-ambulatory residents accepted.
Compare that scope with your parent's most recent Uniform Assessment Instrument before you tour. See how the two levels differ and special care unit staffing rules.
What have VDSS inspectors found at Sunrise at Bon Air?
VDSS has posted 17 inspections of Sunrise at Bon Air from 2021 to 2026: 6 found at least one violation and 7 were complaint-related, and the latest, on Jun 4, 2026, cited 0 standards.
| Date | Type | Complaint | Violation | Sections cited (22VAC40-73-) |
|---|---|---|---|---|
| Jun 4, 2026 | Renewal | No | No | 0 |
| Mar 30, 2026 | Complaint | Yes | No | 0 |
| Mar 6, 2026 | Complaint | Yes | No | 0 |
| Nov 3, 2025 | Other | No | Yes | 110, 460 |
| May 5, 2025 | Monitoring | No | No | 0 |
| Apr 21, 2025 | Complaint | Yes | No | 0 |
| Jan 27, 2025 | Complaint | Yes | No | 0 |
| Jul 31, 2024 | Complaint | Yes | No | 0 |
| Jun 4, 2024 | — | No | No | — |
| May 8, 2024 | — | No | No | — |
| Jan 9, 2024 | Complaint | Yes | No | — |
| Sep 8, 2023 | — | No | No | — |
What inspectors wrote since mid-2024
Nov 3, 2025 (other):
- 110 staff general qualifications: Based on a review of facility documentation and interviews, it was determined that the facility did not ensure all staff shall be considerate and respectful of the rights, dignity, and sensitivities of persons who are aged, infirm, or disabled.
- 460 personal care services and general supervision and care: Based on interviews a review of the facility’s internal investigation, it was determined that the facility failed to ensure that the facility/staff shall assume general responsibility for health, safety, and wellbeing of the residents.
Quoted text is the first sentence of each finding on the VDSS record; plans of correction are not posted online.
How does Sunrise at Bon Air compare with similar-sized facilities in Chesterfield County?
Sunrise at Bon Air ranks 9th by capacity among 26 licensed facilities in Chesterfield County (county median 78, regional median 18.5), so it is larger than the typical Richmond-area facility; since October 2024 it has had 7 inspections, 1 with violations.
| Facility | City | Capacity | Special care unit | Inspections with violations since Oct 2024 |
|---|---|---|---|---|
| Spring Arbor of Salisbury | Midlothian | 100 | Yes | 0 of 1 |
| Arden Courts Richmond | Midlothian | 96 | Yes | 3 of 4 |
| The Chesterfield at Brandermill Woods | Midlothian | 91 | Yes | 2 of 3 |
| Commonwealth Senior Living at Bon Air | Chesterfield | 88 | Yes | 5 of 7 |
Who can help with a concern about Sunrise at Bon Air?
For Richmond the closest hospital in the state directory is Bon Secours St. Francis Medical Center, and the free aging agency and ombudsman for Chesterfield County is Senior Connections, The Capital Area Agency on Aging at 804-343-3000.
Licensing complaints go to VDSS at 1-800-543-7545; suspected abuse to APS at (888) 832-3858. More local contacts are on our Chesterfield County page.
| Shown in the VDSS record | Not in the record | |
|---|---|---|
| License | 2-year license, expires Jul 1, 2028 | Accreditation, awards |
| Size | 94 licensed residents | Current occupancy |
| Oversight | 17 inspections, 6 with violations | A star rating (Virginia has none) |
| Price | Not published | Ask for a written rate sheet |
Source: Virginia Department of Social Services, Division of Licensing Programs, data as of Oct 28, 2026.
