Saint Francis Home

Is Saint Francis Home in Richmond licensed by Virginia?

It is: the state roster shows Saint Francis Home (Richmond, VA 23225) with a 2-year license that expires Mar 13, 2028, a licensed capacity of 113, and VDSS facility number 4880.

A regular license runs 12 months or more and is issued to facilities found in substantial compliance; the length printed on it (2-year license) is set by the department, and the facility still gets at least one unannounced inspection every year.

What care is Saint Francis Home licensed to provide?

Saint Francis Home's license covers both residential living care and assisted living care, with no special care unit, so it does not operate a secured dementia unit; the VDSS record also notes non-ambulatory residents accepted.

Ask which assessed needs would require a move, and get the answer in the resident agreement. See how the two levels differ.

What have VDSS inspectors found at Saint Francis Home?

VDSS has posted 18 inspections of Saint Francis Home from 2022 to 2026: 5 found at least one violation and 9 were complaint-related, and the latest, on Oct 20, 2026, cited 0 standards.

What inspectors wrote since mid-2024

Mar 25, 2025 (mandated monitoring):

• 450 individualized service plans: Based on file reviews, the facility did not ensure that the comprehensive individualized service plan include a description of identified needs and date identified based upon the UAI and physical examination.
• 320 physical examination and report: Based on file reviews, the facility did not ensure that a risk assessment for tuberculosis shall be completed annually for each resident.
• 680 administration of medications and related provisions: Based on file reviews, the facility did not ensure that staff who are licensed, registered, or acting as medication aides on a provisional basis shall administer drugs to those residents who are dependent on medication administration as documented on the UAI.

Oct 23, 2024 (complaint):

• 680 administration of medications and related provisions: Based on file reviews, the facility did not ensure that in the event of a medication error (missed dosages) that a family member or other responsible person shall be notified as soon as possible.
• 310 admission and retention of residents: Based on file review, the facility did not ensure that no resident shall be admitted or retained who requires a level of care or service or type of service for which the facility is not licensed or for which the facility does not provide.
• 650 physician’s or other prescriber’s order: Based on a file review, the facility did not ensure that no medication, dietary supplement, medical procedure or treatment shall be started, changed or discontinued without a valid order from a physician or other prescriber.

Quoted text is the first sentence of each finding on the VDSS record; plans of correction are not posted online.

How does Saint Francis Home compare with similar-sized facilities in Richmond?

Saint Francis Home ranks 3rd by capacity among 14 licensed facilities in Richmond (county median 14.5, regional median 18.5), so it is larger than the typical Richmond-area facility; since October 2024 it has had 15 inspections, 2 with violations.

Who can help with a concern about Saint Francis Home?

For Richmond the closest hospital in the state directory is VCU Medical Center, and the free aging agency and ombudsman for Richmond is Senior Connections, The Capital Area Agency on Aging at 804-343-3000.

Licensing complaints go to VDSS at 1-800-543-7545; suspected abuse to APS at (888) 832-3858. More local contacts are on our Richmond page.